FAQ

1) Why Stainless Steel?

Healthy alternative to plastic and other disposable items. BPA-Free, long lasting and environment friendly.

2)Why should I purchase from Qualways Online store?

We ensure to provide great quality products and customer support is our top priority.

3)When will my item ship after placing an order?

We typically ship within 1 to 2 business day after you place an order. All items will be shipped from Chandler, Arizona, USA (or) from your nearest amazon fulfillment center.

4)Can I get confirmation of order and tracking number for my shipment?

Yes.

5)How long it takes to receive my item after placing an order?

Typically in 4 to 7 business days.

6) Can I purchase from countries other than U.S.A?

No. Currently we sell across US only.

7)How much is shipping cost?

We provide free standard shipping for all products on our site.

8)Do I need to pay any taxes?

We charge sales tax for orders from Arizona, USA only. For all other states, there is no sales tax.

9)Can I return the item if I don't like it?

Yes but you need to pay return shipping charges and also you need to return in original packaging within 30 days of purchase date.

10)I am retailer or small business owner. Can I purchase at wholesale prices?

Yes. Please fill wholesale inquiry form on our site or contact us at support@qualways.com for wholesale prices.